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  • What type of events do you specialize in?
    We specialize in various events including birthdays for both kids and adults, weddings, corporate gatherings, baby showers and any truly any event worth celebrating. Our services can be tailored to suit any occasion!
  • What services do you offer?
    We offer a range of services, including custom balloon décor, event planning, décor rentals, centerpieces and so much more!
  • Do you provide delivery and setup?
    Yes, we offer delivery and setup services for your event. We’ll ensure that everything is in place before your guests arrive. We offer take down as well for an extra fee.
  • How far in advance should I book your services?
    We recommend booking atleast 4 to 6 weeks in advance to ensure availability, especially during peak seasons. For larger events, more notice is appreciated!
  • Can I customize my balloons?
    Absolutely! We love creating custom designs that fit your theme and vision. Please contact us to discuss your ideas, and we’ll do everything we can to bring them to life!
  • Do you offer rental equipment or supplies for events?
    Yes, we offer an abundance of rental equipment for all your décor needs. Please inquire about specific items you’d like to rent out and include in your next celebration.
  • What is your payment policy?
    We require a 50% deposit to secure your booking, with the remaining balance due on the day of the event. We accept various payment methods for your convenience.
  • What happens if I need to cancel or reschedule my event?
    We understand that plans can change! Please refer to our cancelation and rescheduling policy for details on how we handle such situations.
  • Can you accommodate specific themes or colour schemes?
    Yes! We love working with diverse themes and colour schemes. Just let us know your preferences, and we’ll tailor our designs to match as best as possible.
  • Do you have insurance for your services?
    Yes, we are fully insured, giving you peace of mind that your event is good hands!
  • Can you work with my venue’s restrictions?
    We are experienced in working with various venues, and their specific rules. Please inform us of any restrictions beforehand, and we’ll be sure to plan accordingly.
  • How can I contact you for more information?
    You can reach out through our contact form on the website or email us @ info@partypopandco.com
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